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Education Support Workers, Behaviour Support Workers and Communication Support Workers Collective Agreement3 February 2010 to 2 February 2012To print from the document below: highlight the passages you want and choose 'print selection' in your print dialogue box.
PART 1 COVERAGE AND SCOPE1.1 PartiesThe parties to this agreement shall be NZEI Te Riu Roa and the Chief Executive of the Ministry of Education. 1.2 CoverageThis agreement shall be binding on every employee who is employed by the Ministry of Education as an education support worker, behaviour support worker or communication support worker who is or becomes a member of NZEI. 1.3 Term of agreement1.3.1 This agreement shall come into force on 3 February 2010 and expire on 2 February 2012, except as provided for by section 53 of the Employment Relations Act 2000. 1.4 Definitions1.4.1 NZEI, Union or Institute shall mean the New Zealand Educational Institute (Inc). 1.4.2 Employer - shall mean the Chief Executive of the Ministry of Education (the Chief Executive). 1.4.3 Support worker - shall mean any employee employed as an education support worker, behaviour support worker and/or communication support worker. 1.4.4 Permanent employees - shall mean employees who have been employed in a permanent capacity due to the ongoing nature of the role. 1.4.5 Fixed term employees - shall mean individuals employed in accordance with clause 3.6 for a fixed term because the position is related to a specified event or project or finite activity. 1.4.6 Service – shall mean continuous uninterrupted service with the Ministry (including the Specialist Education Service) except that the Chief Executive may recognise prior service with other departments of the Public Service and education sector as continuous service, provided that the employee joined the Ministry of Education within one month of leaving the service of the other organisation, and no severance payment was made. For permanent employees, service is not broken by: • unpaid periods where schools or early childhood centres are not open for instruction; • periods of leave with pay; • periods of approved unpaid leave of up to one month granted in accordance with clause 7.6; • a break in employment of less than one month.
• unpaid periods where the fixed term extends over a period where schools or early childhood centres are not open for instruction; • periods of leave with pay; • periods of approved unpaid leave of up to one month granted in accordance with clause 7.6; • a break in employment of less than one month. 1.5 Problem ResolutionThe parties will endeavour to resolve any problems identified with the operation of this agreement as they arise. 1.6 VariationThe parties agree that the terms and conditions contained in this agreement may be varied at any time by written agreement between NZEI Te Riu Roa and the Chief Executive for Education. PART 2 NZEI / MINISTRY OF EDUCATION RELATIONSHIPThe parties to this agreement recognise the value of a relationship in which the Ministry and the union participate constructively in working to achieve outcomes in a way that best meets the objectives of the parties. This approach has been facilitated by the Relationship Agreement and the Delegates/Worksite Representatives Protocol (signed on 17 November 2004). PART 3 GENERAL PROVISIONS3.1 Hours of Work
3.1.1 Hours and days of work shall be specified by the employer in a letter of appointment. The hours will not exceed 37 hours 55 minutes per week and will be worked between 8am and 5pm daily from Monday to Friday inclusive. 3.2 Variation of Hours3.2.1 All employees i. Where the employer wishes to change an employee’s hours per week as specified in the appointment letter, the employer shall advise the employee in writing with the reasons for the proposed change. ii. Prior to a proposed change taking effect, and in accordance with the principles of 4.2, the employer shall in consultation with the employee assess whether any reduction can be avoided, lessened or absorbed by attrition. Where other suitable work is available this will be offered to the affected employee in the first instance. iii. Agreement by either party to vary hours shall not be unreasonably withheld. 3.2.2 Reduction in Permanent Hours i. Where an employee agrees to a reduction in permanent hours these shall be recorded with one month’s written notice of the implementation date of the new hours. ii. Where it is reasonable that an employee does not agree to a reduction in permanent hours the employee shall have access to the surplus staffing provisions of this agreement. iii. Where an employee’s permanent hours are reduced to nil and no other work is able to be offered immediately, the surplus staffing provisions of this agreement will apply. Severance shall be paid in accordance with clause 4.4.1. 3.2.3 Reduction in Fixed Term Hours i. Where an employee’s fixed term hours are reduced a minimum of two weeks’ notice shall be given in writing of the implementation date of the new hours. Every effort shall be made to provide the maximum amount of notice as circumstances permit. ii. Where an employee’s fixed term hours are reduced to nil and no other work is able to be offered immediately, the employee will receive at least two weeks’ notice of termination of employment in accordance with clause 3.18.2. 3.3 Equal Opportunities & Pay and Employment Equity Provisions
3.3.1 The Ministry of Education is committed to promoting, developing and monitoring equal employment opportunities and programmes in Group Special Education. 3.3.2.1 in each year develop and publish an equal opportunities programme for Group Special Education; 3.3.2.2 ensure in each year that the equal employment opportunities programme for that year is complied with throughout Group Special Education; 3.3.2.3 include in the annual report of Group Special Education: a. a summary of the equal employment opportunities programme for the year to which the report relates; and b. an account of the extent to which Group Special Education was able to meet, during the year to which the report relates, the equal employment opportunities programme for that year.
3.3.3 An equal employment opportunities programme means a programme that is aimed at the identification and elimination of all aspects of policies, procedures, and other institutional barriers that cause or perpetuate, or tend to cause or perpetuate, inequality in respect to the employment of any person or group of persons. 3.4 Morning and Afternoon TeaAll employees will receive each day free tea, coffee, milk and sugar (or appropriate alternatives) for morning, mid-day and afternoon breaks. This may be by way of provision of ingredients or reimbursement of the purchase of these ingredients. 3.5 AppointmentsAll vacant positions shall, wherever practicable, be notified or advertised in a manner sufficient to enable suitably qualified persons to apply for the position. The nature of the employment will be notified in the advertisement for the vacancy and/or the letter of appointment. 3.6 Fixed Term Appointments3.6.1 Where appointments are not permanent the provisions of this subclause will apply. i. An employee and an employer may agree that the employment of the employee will end: a. at the close of a specified date or period; or b. on the occurrence of a specified event; or c. at the conclusion of a specified project. ii. Before an employee and employer agree that the employment of the employee will end in a way specified in subsection (i), the employer must: a. have genuine reasons based on reasonable grounds for specifying that the employment of the employee is to end in that way; and b. advise the employee of when or how his or her employment will end and the reasons for his or her employment ending in that way. iii. The following reasons are not genuine reasons for the purposes of subsection (ii)(a): a. to exclude or limit the rights of the employee under the Employment Relations Act 2000; b. to establish the suitability of the employees for permanent employment. 3.6.2 Where an appointment is for a fixed term, the letter of appointment will state the way in which the appointment will end and the reasons for the employee’s employment ending that way. 3.7 Code of ConductEmployees will adhere to the responsibilities, principles, and standards of integrity and conduct stipulated in the Ministry of Education Code of Conduct. 3.8 Appointment Criteria
3.8.1 Attention is drawn to the State Sector Act 1988 insofar as it provides that the person best suited to the position shall be appointed. In applying that section the employer will have regard to the experience, qualifications and abilities relevant to the position and such other relevant matters as it determines. 3.9 Review of Appointment
3.9.1 Employees shall have the right to request a review in relation to any appointment or any aspect of the appointment process (whether or not the employee was an applicant) except for acting appointments. 3.10 Health and Well-being
3.10.1 Ministry of Education and staff recognise the importance of good health and well being. The Ministry will provide a safe work environment for staff. Staff will maintain a safety-conscious attitude to their work and will ensure that they are safe while at work and that no action or inaction while at work will cause harm to other staff or visitors. 3.11 Professional Support
3.11.1 The parties agree that ongoing professional support and training are important components in the provision of quality service to clients. 3.12 Personal FilesEmployees shall have access to their personal files. 3.13 Performance Review
3.13.1 The employer shall from time to time, but at least annually, review the performance of the employee either generally or in respect of any particular matter. 3.14 Competency
3.14.1 Where there are matters of competency which are causing concern in respect of any employee, the employer shall advise the employee in writing of the specific matter(s) causing concern and of the corrective action required and the timeframe allowed. 3.15 Complaints
3.15.1 Where there appear to be concerns, discussion between the complainant, the employer and employee (where appropriate) may resolve matters of concern. Where this is not the case, further action can only be taken if those matters become complaints (i.e. are set down in writing and endorsed by the complainant) to the employer. 3.16 Disciplinary Procedures
3.16.1 In the event of allegations of misconduct against an employee the procedures set out below shall be followed: 3.16.4 The employee must be advised in writing of the corrective action required to amend their conduct and be given a reasonable opportunity to do so within an agreed timeframe.
3.16.5 Before any substantive disciplinary action is taken, an appropriate investigation is to be undertaken by the Chief Executive or delegated representative. 3.17 Abandonment of EmploymentIf any employee is absent from work for more than five working days, without making reasonable effort to notify their Manager, he/she shall be deemed to have terminated his/her service without notice; provided that it shall be the duty of their Manager to make all reasonable efforts to contact the employee. 3.18 Notice of Termination
3.18.1 Permanent employees - one month’s notice of termination of employment shall be given by either party. This may be varied by mutual agreement.
PART 4 SURPLUS STAFFING4.1 ApplicationThe surplus staffing provisions of this agreement apply to permanent employees only. 4.2 PrinciplesThe Ministry recognises the serious consequences that the loss of employment can have on individual employees and proposes to minimise the use of redundancy as far as possible to keep as many employees as possible in employment. The Ministry will, where practicable, explore other employment options with staff whose positions have been disestablished. This may include approaching other crown agencies and government departments for re-deployment opportunities for surplus staff. 4.3 Staff Surplus Situation
4.3.1 A surplus staffing situation exists when the Chief Executive or delegated nominee requires a reduction in the number of permanent employees or permanent employees can no longer be employed in their current positions including any situation due to any of the circumstances referred to in clause 4.5. 4.4 Redeployment - Redundancy4.4.1 i. In the event a permanent employee’s position is declared redundant and no reasonable offer of employment is made before the expiry of the one month’s notice period under 3.18.1 the permanent employee is entitled to compensation equal to 8% of ordinary pay for the preceding 12 months plus 2% of ordinary pay for the preceding 12 months for each year of service minus one, up to a maximum of the equivalent of 3 month’s pay at that time, providing that an employee bound by this Collective Agreement as at 29 June 2005 will receive a minimum redundancy compensation payment equal to 2 months’ ordinary pay for the preceding 12 months. ii. A reasonable offer of employment means an offer with terms and conditions that are no less favourable or that the employee is willing to accept. 4.4.2 No employee shall be entitled to receive redundancy compensation under this clause if, prior to the date of termination under clause 3.18, the employee receives an offer of employment from another Crown entity, or in the state sector, which is in the same location, or within reasonable commuting distance, with similar terms and conditions. 4.5 Continuity of Employment in Restructuring4.5.1 The purpose of this provision is to provide protection for the employment of employees (other than employees to whom Schedule 1A of the Employment Relations Act 2000 applies) if the Ministry is restructured as a result of: a entering into a contract or arrangement under which the Ministry’s functions (or part of those functions) are undertaken for the Ministry by another person; or b selling or transferring the Ministry’s functions (or part of those functions) to another employer. 4.5.2 The process to be followed in negotiating with a new employer about the restructuring in relation to affected employees shall be as follows: a If the Ministry is being, or is proposed to be restructured and, as a result of that restructuring, the work being performed by any affected employees of the Ministry is, or is to be, performed by a new employer, then the following provisions will apply: i. In accordance with the principles outlined in 4.2, where it is identified that there will be an impact on NZEI members as a result of a specific proposal to restructure, the Ministry will inform the National Secretary of NZEI at the earliest opportunity. The Ministry will provide copies of the information outlined in 4.5.2(a)(i) and (ii) to the National Secretary of NZEI. ii Within a reasonable period prior to the restructuring taking effect, the Ministry will notify the new employer of the number of affected employees and provide details of the work currently performed by those employees together with details of the terms and conditions of their employment (including the total remuneration of each affected employee, length of service and any accrued benefits or entitlements); iii. The Ministry will request that the new employer submit a proposal for the employment of the affected employees by the new employer, including the matters referred to in 4.5.2(b); iv. When the new employer submits a proposal, the Ministry will arrange to meet with the new employer for the purpose of negotiating on the proposal. v. The Ministry will also facilitate a meeting between the new employer and NZEI. b. The following shall be matters relating to the affected employees' employment to be negotiated with the new employer: i. The number and type of positions in respect of which the affected employees may be offered employment by the new employer; ii. The terms and conditions of employment on which the affected employees may be offered employment in those positions (including whether the affected employees will transfer to the new employer on the same terms and conditions of employment and if those terms and conditions will be included in a collective agreement); iii. The arrangements, if required, for the transfer of any existing superannuation scheme benefits or entitlements and any other accrued benefits and entitlements in relation to those affected employees who may be offered employment by the new employer; iv. The arrangements, if required, for when and how offers of employment are to be made to the affected employees and the mode of acceptance. 4.5.3 The following provisions set out the entitlements, if any, that are available at the time of the restructuring for employees who do not transfer to the new employer: a. For the purposes of this clause, “employment in an equivalent position” in relation to an affected employee's position in the Ministry is employment:- i. in substantially the same position; and ii. in the same general locality; and iii. on terms and conditions of employment that are no less favourable than those that apply to the employee immediately before the offer of equivalent employment (including any service-related, redundancy, and superannuation conditions); and iv. on terms that treat the period of service with the Ministry (and any other period of service recognised by the Ministry as continuous service) as if it were continuous service with the new employer. b. The surplus staffing provisions of this Agreement will apply to an affected employee who is either:- i. not offered employment by the new employer; or ii. who is not offered employment in an equivalent position by the new employer (including where the employee is offered, but does not accept, an offer of employment in a position that is not equivalent to the affected employee’s position). c. The surplus staffing provisions of this Agreement will apply to an affected employee who declines an offer of employment in an equivalent position with the new employer except that the employee shall not be entitled to redundancy compensation.
PART 5 REMUNERATION5.1 Wage Scale
a. Following translation on 3 February 2010 and 3 February 2011 employees progress through the scales effective 3 February 2010 and 3 February 2011 in accordance with clause 5.1.1 of the collective agreement.
b. Employees translating to step 7 $18.00 on 3 February 2011 progress to step 8 $18.26 on their next increment date.
5.1.1 Incremental steps on the scale are an acknowledgement of the ways in which employees improve/increase their knowledge, skills and experience from year to year. An employee shall advance step by step annually, up to the maximum step on the wage scale. Increments may only be withheld when it can be demonstrated that expectations have not been met to a reasonable level. 5.2 Placement on AppointmentAn employee shall on appointment be placed at any point on the wage scale taking into account the minimum starting point, and: a. previous relevant paid or unpaid work experience; b. relevant academic or other professional qualifications; c. the ability to recruit either within the location or generally, the specific skills and/or experience for the position. Relevant experience will include service in the education sector as a teacher, therapist or school support staff. 5.3 Review of Wages
5.3.1 Employees shall have access to the Ministry salary review grievance procedures. A copy of the full salary review grievance procedures is available on the Ministry intranet, or from the employee's manager or the Human Resources Group. a. the exact nature of the complaint; b. the remedy sought; c. any other matter relating to the wage paid.
5.3.3 Employees may request and will be granted a personal interview with their manager at which a union representative may assist the employee. 5.4 RegressionThe wage rate for an individual employee within a particular range for the job will not be reduced by reason of the operation of the wages system. 5.5 Payment of Wages
5.5.1 Wages shall be paid fortnightly by way of direct credit on receipt of the appropriate written authority from the employee. In the event of a direct credit not being able to be actioned, the amount due will be made available to the employee on the normal payday. 5.6 Te Reo Maori and Tikanga Maori AssessmentWhere staff member’s skill and knowledge of Te Reo and Tikanga Maori have been assessed by the Ministry of Education and a level of attainment set out in Ministry policy has been reached the dollar amounts set out below will be added to the individual’s salary. This will be paid in addition to the appropriate step on the salary scale and will form an integral part of the salary particularly for matters such as superannuation and taxation.
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| Period of Employment | Leave Entitlement |
| Up to 6 months |
5 working days apportioned for the period of employment |
| Each consecutive 6 months thereafter | 5 working days |
7.5.4 Unused sick leave may be accumulated.
7.5.5 Where absence on sick leave, whether with or without pay extends beyond 1 week, employees must produce to the employer a medical certificate stating the probable period of absence.
7.5.6 Where an employee absent on sick leave is suspected of being absent from duty without sufficient cause, the employee may be directed to submit to medical examination by a registered medical practitioner. The Chief Executive may issue the direction for the examination, nominate the medical officer and, if warranted, approve a refund of expenses incurred by an employee in complying with this provision.
7.5.7 When sickness or injury occurs during annual leave, the employer may agree to the period of sickness or injury being debited against sick leave entitlement, except where the sickness or injury occurs during leave following termination of employment.
7.5.8 Employees shall be granted leave on pay as a charge against their sick leave entitlement when the employee must be absent from work where their spouse or de-facto partner is sick or injured or a person who through sickness or injury becomes dependent on the employee for care.
7.6.1 From time to time at the Chief Executive’s discretion, an employee may be granted special leave with or without pay. Placement on return from special leave without pay of more than one month is conditional on a suitable vacancy, and grading and location cannot be guaranteed. An employee who cannot be placed in employment on their return will continue on leave without pay and will be given three months’ notice in writing that their employment is to be terminated at the end of that period if no position is available.
7.6.2 Examples of leave with or without pay include
Attendance at meetings as a member of a statutory board, search and rescue operation, investiture for a national honour or academic achievement of one’s self or near relative or relative-in-law.
7.6.3 Leave granted in accordance with clause 3.11.3 shall be taken as leave with pay. Any additional leave may be approved as either leave with or without pay at the Chief Executive’s discretion.
7.6.4 Leave without pay interrupts but does not break service.
7.7.1 An employer shall approve special bereavement/tangihanga leave on pay for an employee to discharge any obligations and/or to pay respects to a deceased person with whom the employee has had a close association. Such obligations may exist because of blood or family ties or because of particular cultural requirements such as attendance at all or part of a tangihanga or its equivalent.
7.7.2 If a bereavement occurs while an employee is absent on annual leave, sick leave on pay, or other special leave on pay, such leave will be interrupted and bereavement leave granted. This provision will not apply if the employee is on leave without pay.
7.7.3 In granting time off, therefore, and for how long, the employer must take the following into account:
a. the closeness of the association between the employee and the deceased (Note: this association need not be a blood relationship);
b. whether the employee has to take significant responsibility for any or all of the arrangements to do with the ceremonies resulting from the death;
c. the amount of time needed to discharge properly any responsibilities or obligations;
d. reasonable travelling time should be allowed, but for cases involving overseas travel that may not be the full period of travel.
7.7.4 A decision must be made as quickly as possible so that the employee
is given maximum time possible to make any arrangements necessary. In most cases the necessary approval will be given immediately, but may be given retrospectively where necessary.
7.7.5 If paid special leave is not appropriate then annual leave or leave without pay should be granted but as a last resort.
7.7.6 When an unveiling ceremony occurs on a working day, leave on pay shall be granted.
7.7.7 Not withstanding the above:
i. The minimum entitlement prescribed in the Holidays Act 2003 for a bereavement on the death of the employee’s spouse, partner, parent, child, brother or sister, grandparent, grandchild or spouse’s parent is three days’ paid leave.
ii. The minimum entitlement prescribed in the Holidays Act 2003 for a bereavement on the death of any other person where obligations such as those in 7.7.1 exist is one day.
7.8.1 Parental leave is leave without pay. Any leave taken under this provision will not extend the term of the employee’s appointment.
7.8.2 An employee while employed by the Chief Executive is entitled to parental leave in the following circumstances:
a. in respect of every child born to them or their partner;
b. in respect of every child up to and including five years of age adopted by them or their partner.
7.8.3 Leave up to 52 weeks may be granted to employees with at least one year’s service. For those with less than one year’s service, parental leave up to 26 weeks may be granted. The maximum period of parental leave may be taken by either the employee exclusively or it may be shared between the employee and her/his partner either concurrently or consecutively. This applies whether or not only one or both partners are employed by the Ministry.
7.8.4 Where two or more children are born or adopted at the same time, then for the purposes of these provisions the employee’s entitlement shall be the same as if only one child had been born or adopted.
7.8.5 Employees intending to take parental leave are required to give at least one month’s notice in writing and the application is to be accompanied by a certificate signed by a registered medical practitioner certifying the expected date of delivery.
Provided that:
a. if it is warranted on medical or other grounds as are appropriate a shorter period of notice may be approved; and
b. in the case of adoption an employee may give a lesser period of notice.
Job Protection
7.8.6 An employee returning from parental leave is entitled to resume work in the same position she/he occupied at the time of commencing parental leave. The period of leave will not, however extend the term of the employee’s appointment.
7.8.7 The employer may agree to the employee returning to a similar position. A similar position means a position with an equivalent wageand level, in the same location or other location within reasonable commuting distance and involving responsibilities broadly comparable to those exercised in the previous position.
7.8.8 When an employee goes on parental leave the Ministry should as first preference hold the employee’s position open (Note: this includes filling it temporarily) but if the Chief Executive needs to fill the position permanently, at the time the employee indicates their intention to return to duty the Chief Executive shall offer one of the following (in order of priority):
i. the same position if it is vacant at that time or a similar position to the one they occupied before commencing parental leave; or
ii. an extension of parental leave up to 12 months until the employee’s previous position or a similar position becomes available; or
iii. an offer to the employee of a similar position in another location if one is available with transfer assistance applying. If the offer is refused the employee continues on extended parental leave for up to 12 months; or
iv. an offer of employment in a different position in the same location (a position of a lower grading or one involving different duties ie not a similar position as defined above); if the appointment is not acceptable to the employee the employee continues on extended parental leave as provided for in paragraph ii. above for up to 12 months; or
v. where extended parental leave as provided in paragraph ii. to iv. above expires and no position is available for the employee, the employee continues on leave without pay and the Chief Executive may terminate employment with three months’ notice.
7.8.9 In addition to parental leave:
i. A woman employee who is pregnant is entitled before taking parental leave to take a total of up to 10 days’ special leave without pay for reasons connected with her pregnancy.
ii. A male employee may take a continuous 14-day period of leave without pay as leave. Leave may be taken any time during the six weeks span beginning 21 days before the expected date of delivery or adoption and ending 21 days after the actual date of delivery or adoption.
7.9.1 An employee who resigned from a permanent position to care for pre-school children may apply to re-enter Group Special Education under preferential provisions provided that:
a. the absence does not exceed four years from the date of resignation or five years from the date of cessation of duties to take up parental leave;
b. the applicant must;
• produce a birth certificate for the pre-school child,
• sign a statutory declaration to the effect that absence has been due to the care of the pre-school child and paid employment has not been entered into for more than 20 hours per week;
c. an application seeking to return to Group Special Education should give at least three months’ notice and renew that notice at least one month before the date he/she wishes to return to work or one month before the expiry of the period in a. whichever is the earlier.
7.9.2 Where the employee meets all the provisions of clause 7.9.1 above, and at the time of application:
a. has the necessary skills to fill competently a vacancy which is available in Group Special Education; and
b. the position is substantially the same in character and at the same or lower wage and grading as the position previously held, then the applicant under these provisions is to be appointed in preference to any other applicant for the position.
7.9.3 There shall be no right of review against the appointment of an applicant under these provisions unless the applicant is appointed to a position at a higher grade than that held at the time of resigning.
7.9.4 If an applicant under this provision is not appointed to any position within three months after the expiry of the period in clause 7.9.1(a). the benefits of these provisions will lapse.
7.9.5 Absence for childcare reasons will interrupt service but not break it. The period of absence will not count as service for the purpose of sick leave or annual leave or any other leave entitlement.
An employee may be granted paid leave for jury service. Expenses may be retained by the employee but all juror’s fees are to be paid to the Ministry unless an employee elects to take annual leave or leave without pay in which case the fees may be retained.
7.11.1 Where an employee is called as a witness in a private capacity for a Criminal or Traffic case up to three days’ paid leave may be granted. The employee is to recover fees and expenses from the party calling the witness, and repay the fees to the Ministry.
7.11.2 Where an employee is called as a witness in a private capacity for other than a Criminal or Traffic case, annual leave or leave without pay may be granted. The employee is to pay any expenses incurred and is to retain such fees and expenses as may be awarded by the Court.
The Chief Executive may grant up to 4 weeks’ leave on pay per year to represent New Zealand in cultural and sporting events. Selection for sporting events must be on a national basis. For cultural events there should be some public relations benefit to New Zealand and for sporting events international competition must take place at some stage during the tour. In considering applications under this section, the Chief Executive will have regard for the sporting and cultural contact policy of the Government.
Representatives of NZEI shall be entitled to enter the premises of the Ministry at all reasonable times for purposes related to the employment of members or for purposes related to the union’s business or both. Such access shall be exercised at reasonable times and in a reasonable way. Representatives shall comply with existing health and safety and security procedures.
The parties recognise the essential role that union worksite representatives play as the face of the union they represent in the workplace and in union structures.
To this end the ministry will:
• Provide new staff with an introduction to the NZEI worksite representative;
• Make available and bring to the attention of new staff, union membership application forms; and
• Offer the NZEI a session in any training or induction course for new employees
8.3.1 The employer, when requested in writing by the National Secretary of the union, shall, within one month after the receipt of such request supply to the union a list of the names of all employees coming within the scope of this agreement when in their employ (but such request shall not be made to the employer at intervals shorter than six months).
8.3.2 In accordance with authorities signed by individual employees the employer shall arrange for the deduction of union subscriptions for all union members covered by this agreement except in cases agreed to between the employer and the union.
8.3.3 The manner of deduction and remittance shall be determined by agreement with the National Secretary of the union.
8.3.4 Except as may be otherwise agreed, the commission payable by the Institute for this service shall not exceed 2.5 percent of the aggregate sum of the amount deducted.
8.4.1 The employer shall allow each employee a paid absence of up to two hours for any one meeting the Institute may call in any one year (January to December inclusive), or an aggregate paid absence of up to four hours for any two or more meetings called in that same year. The paid absence in respect of any such meeting shall not exceed two hours to the extent that the employee would otherwise be working for the employer during the meeting.
8.4.2 In respect of every such meeting called notice shall be given to the employer as to the date(s), time(s) and place(s) of such meeting(s). Such notice(s) shall be delivered at least 14 days prior to the date of such meeting(s).
8.4.3 Employees shall resume duty as soon as practicable after the meeting but the employer shall not be obliged to pay any employee for a period greater than two hours in respect of any such meeting.
8.4.4 Only employees who actually attend a meeting called in accordance with this clause shall be entitled to pay in respect of that meeting and to that end a list of employees who attended the meeting shall be given to the employer along with the time of finishing the meeting.
It is a problem between employee and employer. For example, it might be a personal grievance or a dispute about a provision in an employment agreement.
9.2.1 The employee and employer should first make a reasonable effort to discuss the problem and settle it by mutual agreement. (If it’s a personal grievance, it must first be raised with the employer and within 90 days – Personal Grievances are explained further below).
9.2.2 An employee (or employer) has the right to be represented at any stage.
9.2.3 When a problem arises, union members should contact their local NZEI Te Riu Roa field officer.
9.3.1 A personal grievance is a particular type of employment relationship problem that normally must be raised with the employer within 90 days of the grievance arising.
9.3.2 Employees may have a personal grievance where:
• They have been dismissed without good reason, or the dismissal was not carried out properly.
• They have been treated unfairly.
• Their employment or a condition of their employment has been affected to their disadvantage by an unjustified action of their employer.
• They have experienced sexual or racial harassment, or have been discriminated against because of their involvement in a union or other employee organisation, or have suffered duress over membership or non-membership of a union or other employee organisation.
• They have been discriminated against in terms of the prohibited grounds of discrimination under the Human Rights Act 1993.
Note: The full meaning of the terms personal grievance, discrimination, sexual harassment, racial harassment, and duress, shall be the meaning given by sections 103 to 110 inclusive of the Employment Relations Act 2000 only. For ease of access these are attached at the end of this agreement as Appendix 1.
9.3.3 As with other employment relationship problems, the parties should always try to resolve a personal grievance through discussion.
9.3.4 Either party can refer a personal grievance to the Employment Relations Service of the Department of Labour for mediation assistance, or to the Employment Relations Authority.
9.3.5 If the problem relates to a type of discrimination that can be the subject of a complaint that the Human Rights Commission under the Human Rights Act 1993, the person can either take a personal grievance, or complain to the Human Rights Commission, but not both. If in doubt, advice should be sought before deciding.
9.4.1 To help resolve employment relationship problems, the Department of Labour provides:
An information service
This is free. It is available by contacting the Department of Labour or by phoning toll free 0800 20 90 20. The Department’s Employment Relations Service internet address is www.ers.dol.govt.nz and can be contacted by email at info@ers.dol.govt.nz.
Mediation Service
The Mediation Service is a free and independent service available through the Department of Labour.
The service helps to resolve employment relationship problems and generally to promote the smooth conduct of employment relationships.
Mediation is a mutual problem solving process, with the aim of reaching an agreement, assisted by an independent third party.
If the parties can’t reach a settlement they can ask the mediator, in writing, to make a final and binding decision.
A settlement reached through mediation and signed by the mediator at the request of the parties is final, binding and enforceable. Neither party can then take the matter any further and, either party can be made to comply with the agreed settlement by court order.
If the problem is unresolved through mediation either party may apply to have the matter dealt with by Employment Relations Authority.
The Employment Relations Authority
This Authority is an investigative body that operates in an informal way. It looks into the facts and makes a decision on the merits of the case and not on the legal technicalities.
Either an employer or an employee can refer an unresolved employment relationship problem to the Authority by filing the appropriate forms.
The Authority may call evidence, hold investigative meetings, or interview anyone involved. It can direct the parties to try mediation. If mediation is unsuitable or has not resolved the problem, the Authority will make a decision that is binding on all parties. Any party can contest the Authority’s decision through the Employment Court.
Note: all employment relationship problems, including personal grievances and any disputes about the interpretation or application of this agreement, must be resolved under Parts 9 and 10 of the Employment Relations Act 2000.
Signatories to this Agreement
Dated at Wellington this ____________ day of May 2010
___________________________________________________
For the Ministry of Education
___________________________________________________
For the New Zealand Educational Institute
(1) For the purposes of this Act, "personal grievance" means any grievance that an employee may have against the employee's employer or former employer because of a claim--
(a) that the employee has been unjustifiably dismissed; or
(b) that the employee's employment, or 1 or more conditions of the employee's employment (including any condition that survives termination of the employment), is or are or was (during employment that has since been terminated) affected to the employee's disadvantage by some unjustifiable action by the employer; or
(c) that the employee has been discriminated against in the employee's employment; or
(d) that the employee has been sexually harassed in the employee's employment; or
(e) that the employee has been racially harassed in the employee's employment; or
(f) that the employee has been subject to duress in the employee's employment in relation to membership or non-membership of a union or employees organisation; or
(g) that the employee’s employer has failed to comply with a requirement of Part 6A.
(2) For the purposes of this Part, a "representative", in relation to an employer and in relation to an alleged personal grievance, means a person--
(a) who is employed by that employer; and
(b) who either--
(i) has authority over the employee alleging the grievance; or
(ii) is in a position of authority over other employees in the workplace of the employee alleging the grievance.
(3) In subsection (1)(b), unjustifiable action by the employer does not include an action deriving solely from the interpretation, application, or operation, or disputed interpretation, application, or operation, of any provision of any employment agreement.
For the purposes of section 103(1)(a) and (b), the question of whether a dismissal or an action was justifiable must be determined, on an objective basis, by considering whether the employer’s actions, and how the employer acted, were what a fair and reasonable employer would have done in all the circumstances at the time the dismissal or action occurred.
(1) For the purposes of section 103(1)(c), an employee is discriminated against in that employee's employment if the employee's employer or a representative of that employer, by reason directly or indirectly of any of the prohibited grounds of discrimination specified in section 105, or by reason directly or indirectly of that employee's refusal to work under section 28A of the Health and Safety in Employment Act 1992, or involvement in the activities of a union in terms of section 107,--
(a) refuses or omits to offer or afford to that employee the same terms of employment, conditions of work, fringe benefits, or opportunities for training, promotion, and transfer as are made available for other employees of the same or substantially similar qualifications, experience, or skills employed in the same or substantially similar circumstances; or
(b) dismisses that employee or subjects that employee to any detriment, in circumstances in which other employees employed by that employer on work of that description are not or would not be dismissed or subjected to such detriment; or
(c) retires that employee, or requires or causes that employee to retire or resign.
(2) For the purposes of this section, "detriment" includes anything that has a detrimental effect on the employee's employment, job performance, or job satisfaction.
(3) This section is subject to the exceptions set out in section 106.
(1) The prohibited grounds of discrimination referred to in section 104 are the prohibited grounds of discrimination set out in section 21(1) of the Human Rights Act 1993, namely--
(a) sex:
(b) marital status:
(c) religious belief:
(d) ethical belief:
(e) colour:
(f) race:
(g) ethnic or national origins:
(h) disability:
(i) age:
(j) political opinion:
(k) employment status:
(l) family status:
(m) sexual orientation.
(2) The items listed in subsection (1) have the meanings (if any) given to them by section 21(1) of the Human Rights Act 1993.
(1) Section 104 must be read subject to the following provisions of the Human Rights Act 1993 dealing with exceptions in relation to employment matters:
(a) section 24 (which provides for an exception in relation to crews of ships and aircraft):
(b) section 25 (which provides for an exception in relation to work involving national security):
(c) section 26 (which provides for an exception in relation to work performed outside New Zealand):
(d) section 27 (which provides for exceptions in relation to authenticity and privacy):
(e) section 28 (which provides for exceptions for purposes of religion):
(f) section 29 (which provides for exceptions in relation to disability):
(g) section 30 (which provides for exceptions in relation to age):
(h) section 31 (which provides for an exception in relation to employment of a political nature):
(i) section 32 (which provides for an exception in relation to family status):
(j) section 33 (which relates to the Armed Forces):
(k) section 34 (which relates to regular forces and Police):
(l) section 35 (which provides a general qualification on exceptions).
(m) section 70 (which relates to superannuation schemes).
(2) For the purposes of subsection (1), sections 24 to 35 of the Human Rights Act 1993 must be read as if they referred to section 104 of this Act, rather than to section 22 of that Act. In particular,--
(a) references in sections 24 to 29, 31, 32, and 33 of that Act to section 22 of that Act must be read as if they were references to section 104(1) of this Act; and
(b) references in section 30 or section 34 of that Act--
(i) to section 22(1)(a) or 22(1)(b) of that Act must be read as if they were references to section 104(1)(a) of this Act; and
(ii) to section 22(1)(c) of that Act must be read as if they were references to section 104(1)(b) of this Act; and
(iii) to section 22(1)(d) of that Act must be read as if they were references to section 104(1)(c) of this Act.
(3) Nothing in section 104 includes as discrimination--
(a) anything done or omitted for any of the reasons set out in paragraph (a) or paragraph (b) of section 73(1) of the Human Rights Act 1993 (which relate to measures to ensure equality); or
(b) preferential treatment granted by reason of any of the reasons set out in paragraph (a) or paragraph (b) of section 74 of the Human Rights Act 1993 (which relate to pregnancy, childbirth, or family responsibilities); or
(c) retiring an employee or requiring or causing an employee to retire at a particular age that has effect by virtue of section 149(2) of the Human Rights Act 1993 (which is a savings provision in relation to retirement ages specified in certain employment contracts).
For the purposes of section 104, "involvement in the activities of a union" means that, within 12 months before the action complained of, the employee--
(a) was an officer of a union or part of a union, or was a member of the committee of management of a union or part of a union, or was otherwise an official or representative of a union or part of a union; or
(b) had acted as a negotiator or representative of employees in collective bargaining; or
(ba) had participated in a strike lawfully; or
(c) was involved in the formation or the proposed formation of a union; or
(d) had made or caused to be made a claim for some benefit of an employment agreement either for that employee or any other employee, or had supported any such claim, whether by giving evidence or otherwise; or
(e) had submitted another personal grievance to that employee's employer; or
(f) had been allocated, had applied to take, or had taken any employment relations education leave under this Act; or
(g) was a delegate of other employees in dealing with the employer on matters relating to the employment of those employees.
(2) An employee who is representing employees under the Health and Safety in Employment Act 1992, whether as a health and safety representative (as the term is defined in that Act) or otherwise, is to be treated as if he or she were a delegate of other employees for the purposes of subsection (1)(g).
(1) For the purposes of sections 103(1)(d) and 123(d), an employee is sexually harassed in that employee's employment if that employee's employer or a representative of that employer--
(a) directly or indirectly makes a request of that employee for sexual intercourse, sexual contact, or other form of sexual activity that contains--
(i) an implied or overt promise of preferential treatment in that employee's employment; or
(ii) an implied or overt threat of detrimental treatment in that employee's employment; or
(iii) an implied or overt threat about the present or future employment status of that employee; or
(b) by--
(i) the use of language (whether written or spoken) of a sexual nature; or
(ii) the use of visual material of a sexual nature; or
(iii) physical behaviour of a sexual nature,--
directly or indirectly subjects the employee to behaviour that is unwelcome or offensive to that employee (whether or not that is conveyed to the employer or representative) and that, either by its nature or through repetition, has a detrimental effect on that employee's employment, job performance, or job satisfaction.
(2) For the purposes of sections 103(1)(d) and 123(d), an employee is also sexually harassed in that employee's employment (whether by a co-employee or by a client or customer of the employer), if the circumstances described in section 117 have occurred.
For the purposes of sections 103(1)(e) and 123(d), an employee is racially harassed in the employee's employment if the employee's employer or a representative of that employer uses language (whether written or spoken), or visual material, or physical behaviour that directly or indirectly--
(a) expresses hostility against, or brings into contempt or ridicule, the employee on the ground of the race, colour, or ethnic or national origins of the employee; and
(b) is hurtful or offensive to the employee (whether or not that is conveyed to the employer or representative); and
(c) has, either by its nature or through repetition, a detrimental effect on the employee's employment, job performance, or job satisfaction.
(1) For the purposes of section 103(1)(f), an employee is subject to duress in that employee's employment in relation to membership or non-membership of a union or employees organisation if that employee's employer or a representative of that employer directly or indirectly--
(a) makes membership of a union or employees organisation or of a particular union or employees organisation a condition to be fulfilled if that employee wishes to retain that employee's employment; or
(b) makes non-membership of a union or employees organisation or of a particular union or employees organisation a condition to be fulfilled if that employee wishes to retain that employee's employment; or
(c) exerts undue influence on that employee, or offers, or threatens to withhold or does withhold, any incentive or advantage to or from that employee, or threatens to or does impose any disadvantage on that employee, with intent to induce that employee
(i) to become or remain a member of a union or employees organisation or a particular union or employees organisation; or
(ii) to cease to be a member of a union or employees organisation or a particular union or employees organisation; or
(iii) not to become a member of a union or employees organisation or a particular union or employees organisation; or
(iii) in the case of an employee who is authorised to act on behalf of employees, not to act on their behalf or to cease to act on their behalf; or
(iv) on account of the fact that the employee is, or, as the case may be, is not, a member of a union or employees organisation or of a particular union or employees organisation, to resign from or leave any employment; or
(v) to participate in the formation of a union or employees organisation; or
(vi) not to participate in the formation of a union or employees organisation.
(2) In this section and in section 103(1)(f), "employees organisation" means any group, society, association, or other collection of employees other than a union, however described and whether incorporated or not, that exists in whole or in part to further the employment interests of the employees belonging to it.
In all respects, the parties agree that they are committed to complying with all current and future workplace and other relevant legislation, and amendments, and any legislation in substitution thereof including:
Education Act 1964, 1989
Employment Relations Act 2000
Government Superannuation Fund Act 1956
Health and Safety in Employment Act 1992, and relevant codes of practice and guidelines as issued from time to time
Holidays Act 2003
Human Rights Act 1993
Injury Prevention, Rehabilitation and Compensation Act 2001
Official Information Act 1982
Parental Leave and Employment Protection Act 1987
Privacy Act 1993
State Sector Act 1988
Volunteers Employment Protection Act 1983
Wages Protection Act 1983
This agreement sets out the full terms of settlement of the Ministry of Education/NZEI Te Riu Roa Collective Agreement for Education Support Workers, Behaviour Support Workers and Communication Support Workers 3 February 2010 to 2 February 2012. This agreement has been settled between the Ministry of Education and NZEI Te Riu Roa and shall be subject to ratification by union members pursuant to section 51 of the Employment Relations Act 2000.
In settlement the parties agree to the following:
1 Remuneration: Translation to the New Scale
As from 3 February 2010 the following pay scales and translation will apply for Special Education Support Workers employed by the Ministry of Education and who are members of NZEI Te Riu Roa.\

Over the term of this collective agreement employees translate on 3 February 2010 and 3 February 2011 as above.
Following translation on 3 February 2010 and 3 February 2011 employees progress through the scales effective 3 February 2010 and 3 February 2011 in accordance with clause 5.1.1 of the collective agreement.
Employees translating to step 7 $18.00 on 3 February 2011 progress to step 8 $18.26 on their next increment date.
Employees on Step 5 of the current scale, as at 3 February 2010, are grand parented on that scale until they reach Step 7 of the current scale (through progression as per 5.1.1 of the CA) at which point they move, at their next increment date, to Step 7 $17.72 of the scale effective 3 February 2011.
2 Term of Collective Agreement
The parties agree that the term of the Collective Agreement will be from 3 February 2010 to 2 February 2012
3 Pass On
The Ministry of Education agrees that these changes to the terms and conditions will not be offered to non union members until after 3 April 2010. This would also be the earliest effective date for the changes.
4 Fixed Term Agreements
The Ministry notes the intent of s.66 of the Employment Relations Act 2000 and undertakes during the term of this settlement to review the tenure of those NZEI Te Riu Roa Support Workers on Steps 6 and 7 of the existing salary scale.
5. Special Education Support Workers Pay Investigation
The parties note that the Pay Investigation arising out of commitments in the previous collective agreement was completed and the parties agree to delete clause 1.3.2.
During negotiation of this collective agreement the Ministry has advised NZEI Te Riu Roa that it has complied with government expectations in relation to pay and conditions of employment in the state sector. Specifically, the government expectation that Pay and Employment Equity Pay Investigations should be discontinued.
Signed at Wellington this 10th day of March 2010
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